Effective Date: July 5, 2025
At Done Right Service Pros LLC, we value and respect your privacy. This Privacy Policy explains how we collect, use, protect, and disclose the information you provide to us through our website, services, or communications. By using our services, you agree to the terms outlined below.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, address, email address, and phone number.
- Service Information: Photos, descriptions of your project, location, and scheduling preferences.
- Device Information: IP address, browser type, and device identifiers when visiting our website.
- Communication Data: Any communications sent to us via SMS, email, or web forms.
2. How We Use Your Information
We use your information to:
- Provide and manage handyman and home services
- Schedule, confirm, or reschedule appointments
- Communicate with you regarding your service needs
- Improve our service delivery and customer experience
- Respond to inquiries or customer service requests
3. Data Sharing
- Customer data is not shared with third parties for promotional or marketing purposes.
- Mobile opt-in and consent data are never shared with anyone for any purpose. Any data sharing described elsewhere in this policy excludes mobile opt-in data.
We may share non-sensitive information only as required by law or to fulfill a service request involving a subcontractor or employee directly related to your project.
4. Messaging Terms and Conditions
By providing your phone number and agreeing to receive texts, you consent to receive SMS communications from Done Right Service Pros LLC at 619-721-4669 for customer care purposes, including scheduling, updates, and service coordination.
- Consent is not a condition of purchase.
- Message frequency varies.
- Message and data rates may apply.
- Reply STOP to unsubscribe at any time.
- Reply HELP for assistance.
- Contact us at (888) 521-3663 or info@donerightservicepros.com.
- Mobile opt-in information is never shared with third parties.
5. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system is guaranteed to be 100% secure.
6. Your Rights and Choices
You have the right to:
- Access or correct your personal information
- Opt out of SMS communications by replying STOP
- Request deletion of your data (subject to legal or contractual obligations)
To exercise these rights, contact us at info@donerightservicepros.com.
7. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
8. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top. Your continued use of our services indicates acceptance of the updated policy.
9. Contact Us
For questions or concerns about this Privacy Policy, please contact us:
Done Right Service Pros LLC
Phone: (888) 521-3663
Email: info@donerightservicepros.com